Updated 4 a.m., Nov. 4, 2011: 99 percent of PSE&G customers without power due to the storm have now been restored. 8,000 outages remain, primarily in Essex, Bergen and Passaic counties.
Updated 4 a.m., Nov. 3, 2011: The number of storm-related outages is now at 21,000, primarily in Bergen and Essex counties. Today PSE&G will continue to focus on restoring individual service lines brought down by trees.
Updated 9 p.m., Nov. 2, 2011: PSE&G has restored power to 95 percent of customers who were impacted by the storm. The number of storm-related outages is now 30,000. The company has met the state’s expectation that at least 95 percent of its customers would be restored by Thursday.
Updated 8:30 a.m. Nov. 2, 2011: PSE&G is working to restore service to the remaining 50,000 customers who are without power due to the storm. The utility has restored power to 91 percent of the customers impacted. PSE&G estimates that more than 571,000 customers were impacted and crews will continue to work around the clock until all customers have power.
Updated 12 p.m. Tuesday, Nov. 1, 2011: PSE&G expects to meet the state’s goal of having at least 95 percent of its customers restored by Thursday. At this time, about 95,000 customers are without power. The utility has restored service to 83 percent of customers impacted. This storm caused more significant damage to PSE&G’s electric infrastructure than Hurricane Irene. There is a larger number of individual service lines that are damaged as a result of falling tree limbs. Repairing the significant number of single lines from the poles to customers’ homes and businesses pose the greatest challenge with this storm.
PSE&G reports that it is making steady progress restoring service to the more than 560,000 customers impacted by Saturday’s storm. In a notice dated Oct. 31 at 9:30 p.m., PSE&G announced that about 150,000 customers were still without power.
Here is the full update from PSE&G:
- Crews continue to work around the clock to restore service.
- The company expects to meet the state’s goal of having at least 95 percent of its customers restored by Thursday.
- Counties most affected include Bergen, Essex and Passaic due to the extensive amount of tree and power line damage.
- PSE&G has 125 PSE&G crews, 91 contractor crews, and 212 tree crews working around the clock.
- An additional 60 crews are arriving tomorrow from utilities in Alabama, Georgia and Mississippi to assist in the restoration effort.
- Downed wires should always be considered “live.” STAY AWAY FROM ALL DOWNED LINES. Do not approach or drive over a downed line and do not touch anything with which it might be in contact. To report a downed wire or other visible equipment damage, call 1-800-436-PSEG (7734). Provide the street as well as the nearest cross street.
- Check on the well-being of elderly neighbors. See if they are safe and if they need extra blankets or other help. Contact local officials if assistance is needed.
- Caution: Do not try to use a gas oven or range to heat a room. The appliance will deplete oxygen from the air, causing asphyxiation or deadly carbon monoxide poisoning.
- Also be cautious when using space heaters. Read and follow the manufacturer’s instructions and heed warning labels. Be sure all members of the household understand how to operate space heaters safely.
- To report a power outage, call PSE&G’s Customer Service line: 1-800-436-PSEG (7734).
- Electric crews work to restore power to the largest numbers of customers first, taking into account “priority” customers, such as hospitals, police stations, fire stations, water and sewer facilities, schools, communications facilities (TV, radio, and telephone), and customers on life-sustaining medical equipment. At the same time, the utility restores power to homes and businesses, starting with the circuits serving the largest number of customers.
- Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.